The Maytag Store

"Try Before You Buy" Appliance Store Relies on Microsoft Dynamics RMS

The Maytag Store in the Twin Cities operates under a new concept in major appliance retailing. The store keeps live demonstration models running, stocks little inventory, and orders are fulfilled from a regional warehouse that excels in fast delivery.

Situation:

The storeowner had experience with Maytag but is a first-time retailer. Since retail space is at a premium in this upscale area, he needed a retail management solution to speed sales, enable their novel distribution model, and shorten hours in the back office.

Solution:

The Microsoft Dynamics RMS solution from InterDyn BMI was installed to encompass retail tasks from the POS to product delivery. Plans are for a second store to utilize Store Operations and its HeadQuarters program to speed and centralize management.

Benefits:

• Time spent on financial chores was slashed by up to 75%
• Owner can manage store like a large corporation
• Sales team concentrates on customers and product knowledge, not system tasks
• Fully automated invoicing and ordering from store to parent company to local distribution partner

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