Microsoft Dynamics CRM
What is CRM?
Microsoft Dynamics Customer Relationship Management (CRM) is a business solution to help develop leads, nurture contacts, track your sales, and keep your customers happy.
Of course you have customers-every business does. Which is why every business needs a Customer Relationship Management (CRM) solution. At its core, Microsoft Dynamics CRM involves three basic steps:
- Finding and developing customer relationships
- Growing these relationships to enhance your business profitability
- Keeping customers happy
Microsoft Dynamics™ CRM encompasses all the best practices of CRM, with all the flexibility, familiarity, and functionality you'd expect from Microsoft. It's a solution that works the way you do, the way your business does, and the way technology should – helping organizations of all sizes, within all industries to build more fruitful, productive relationships with current customers, and forge relationships with new ones. Microsoft Dynamics™ CRM 2011 gives every customer-facing employee the information they need to truly impress customers. From Outlook, employees access Microsoft Dynamics™ CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. It's CRM that works-and works very well-because it works the way your users already do, works the way your business already does, and works the way technology should. With Microsoft Dynamics™ CRM 2011, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook-the applications your employees probably use every day.
InterDyn BMI, is a Gold Certified Microsoft Partner for Dynamics CRM, with seven locations in the central region of the United States. We specialize in helping businesses understand the scope, manage the installation and support critical business software applications since 1985. We have completed over 1,000 implementations and we are currently working with more than 500 active clients to provide ongoing support services. We have received many Microsoft awards for our ongoing support and services.
Interested in a Cloud Version of CRM?