Total Structures: Total Structures manufactures structural staging systems to be used in rock concerts, trade shows, etc. The vice-president of this company discusses the advantages to the company of an integrated CRM system, why he chose Microsoft Dynamics CRM Online and describes their successful implementation process and how Microsoft Dynamics CRM Online helps them keep the promises they make to their customers.. Length: 3:09 (300K500K )
Data Reduction Systems: Data Reduction Systems is a document management company which specializes in information management for large and small clients. Company members discuss why they switched from Salesforce.com to Microsoft Dynamics CRM Online and the benefits that they have realized with the move. Length: 3:00 (300K500K)
High 5 Sportswear: High 5 Sportswear manufactures and distributes team athletic apparel to more than over 4,000 customers in the United States and Canada. This video discusses their Microsoft Dynamics CRM Online implementation and the benefits that they have realized. Length 1:45 (300K500K)
Lure Executive Services The founder of this executive search service discusses how Microsoft Dynamics CRM Online is essential to her business. She discusses the benefits of Microsoft Dynamics CRM Online and her poor experience with Salesforce.com. (Length 1:57)(MBR video)
1 -888-TRASH-IT! The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation as well as security are key factors in their choice of Microsoft Dynamics CRM. (Length 1:57) (MBR video)
For more information regarding Microsoft Dynamics CRM Live contact InterDyn BMI today.
InterDyn BMI Named to 2008 Microsoft Dynamics Inner Circle Microsoft Honors InterDyn BMI for Outstanding Customer Commitment and Sales Achievement
[Minneapolis, MN — July 8, 2008] In acknowledgment of exceptional service and sales performance, InterDyn BMI has been named to the 2008 Microsoft Dynamics Inner Circle.
The elite group recognizes outstanding partners whose sales achievement ranks them at the top echelon of the Microsoft Dynamics global network of value-added reselling partners. This recognition came during the Microsoft Worldwide Partner Conference 2008 in Houston.
“The Inner Circle achievement recognizes InterDyn BMI standing as a top partner for Microsoft Dynamics,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “This award is a direct result of the positive relationships that InterDyn BMI has developed with our customers as well as its commitment to delivering top-quality solutions.”
InterDyn BMI works closely with the teams at Microsoft Corp. to maintain a comprehensive understanding of the Microsoft Dynamics platform. This knowledge, combined with a deep understanding of customers’ business needs, enables InterDyn BMI to help customers leverage the full value of their Microsoft investments and achieve the enhanced customer service, productivity and operational efficiency that promote growth and competitive advantage.
About InterDyn BMI For more than two decades, InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn BMI's experience, proven methodologies and world- class consultants ensure customer success on every level. www.interdynbmi.com – info@interdynbmi.com
Microsoft Announces General Availability of Microsoft Dynamics CRM Online
New online service redefines customer relationship management with on-demand CRM that is fast, flexible, familiar and affordable.
Microsoft Dynamics CRM Online Microsoft Corp. recently announced the general availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a Web browser or directly into Microsoft Office and Outlook.
Microsoft Dynamics CRM Online is initially packaged in two service offerings:
Microsoft Dynamics CRM Online Professional delivers a full suite of CRM capabilities with extensive configurability and extensibility options. Businesses get 5 GB of data storage, 100 configurable workflows and 100 custom entities. The Professional edition is priced at $44 per user per month, with an introductory offer of $39 per user, per month.
Microsoft Dynamics CRM Online Professional Plus delivers all the capabilities of the Professional version plus offline data synchronization with expanded data storage, workflow and customization options that give businesses 20 GB of data storage, 200 configurable workflows and 200 custom entities. The Professional Plus edition is priced at $59 per user per month.
More than 500 customers and 200 partners have used Microsoft Dynamics CRM Online over the past six months via the Microsoft Early Access Program.
Microsoft Dynamics CRM Online delivers more capabilities at a better price than competing on-demand products, driving higher business productivity while reducing risk and total cost of ownership. For example, based on publicly available information from Salesforce.com, Microsoft Dynamics CRM Online Professional Edition gives businesses the following:
•5 GB of storage versus 1 GB in Salesforce.com Professional Edition •100 workflows versus none in Salesforce.com Professional Edition •100 configurable entities versus 50 in Salesforce.com Professional Edition •Significant cost savings and a dramatically lower total cost of ownership at $44 per user, per month versus $65 per user per month or more for Salesforce.com Professional Edition.
Availability Microsoft Dynamics CRM Online is available in English in the United States and Canada. International rollout beyond the United States and Canada has not been announced, but Microsoft partners today offer hosted versions of Microsoft Dynamics CRM in many countries around the world.
For more information, contact: InterDyn BMI: info@interdynbmi.com or 651-639-0575
Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM (Customer Relationship Management) offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. In Part One of this series you will see how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM Version 4.0. Learn how to stay connected and make more informed decisions by: Creating your own reporting using the report wizard. Synching all sales tasks to Outlook for more effective management of those tasks. Multi select options for mail promotion, and mail merge from a web client. Export and re-import updates via Excel. Increase productivity for sales functions throughout your organization. Help to drive ROI through increased company-wide productivity.
Downloads & UpdatesNow Available Update Rollup 3 for Microsoft Dynamics CRM 3.0 (KB 935364)Microsoft has re-released Update Rollup 3. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 3.0 Server and Microsoft Dynamics CRM 3.0 client for Outlook, including performance enhancements, that are packaged together for easy deployment.
For those of you that didn’t know, CRM 3.0 Update Rollup 3 was released March 17th, 2008.
The Microsoft Dynamics CRM 3.0 Update is available for download, click here For more information about what is contained in the update, click here.
For more information regarding Microsoft Dynamics CRM 3.0 and Updates please contact: Keith Benson Implementation Consultant InterDyn BMI 2277 West Hwy 36, Suite 300 Roseville, MN 55113 651-639-0575
Goes beyond simple Sales Force Automation (SFA) to enhance productivity: Native integration with familiar Microsoft Office applications designed to improve user productivity. Microsoft Dynamics CRM is designed to provide a transparent CRM experience that minimizes switching between applications, and that users actually want to use. Powerful workflow and automation features that are designed to work with third-party systems, where large portions of customer data often resides.
Data ownership, security features, and regulatory compliance: Customer data is one of the most important assets of any business. Microsoft Dynamics CRM is designed to give customers full control over the security and physical location of their data. With Microsoft Dynamics CRM, customers can choose where their customer data physically resides not locked into a third-party hosting company of the vendor’s choice.
True choice in deployment options: Microsoft Dynamics CRM offers hosted, on-premise, or hybrid deployment options and is globally available through a broad ecosystem of local, knowledgeable solutions partners. A common architecture and data model that supports each of these deployment modes means that the customers‟ data is not locked into any single deployment option.
Total cost of ownership: Deployment options allow customers to choose from rent and buy models, while the Microsoft platform can reduce user training and technical integration costs. Microsoft Dynamics CRM is designed to protect customers from hidden costs as all Microsoft developed CRM capabilities are included in the license price.
Standards-based world class technology platform can help reduce future risk for support, interoperability, and upgradability.
3 million+ .NET developers worldwide: Broad support for .NET architecture facilitates availability and price competitiveness of technical resources. Platform ubiquity can also help reduce training costs by utilizing existing resource skills that can be applied to multiple IT needs beyond CRM.
Large Microsoft solutions partner and customer ecosystem: 750,000 solutions partners, 2200 user groups, and 400 community Web sites globally.
A stable, established, profitable vendor that is committed to delivering immediate value as well as customers’ long term success. Microsoft invests approximately $5 billion a year in research and development
April 3, 2008 : 9am- 1:00pm (breakfast & lunch included) Event Location: Ivy Room 2425 S. Shirley Ave, Suite 118 Sioux Falls, SD 57106
With Microsoft Dynamics CRM 4.0 or the groundbreaking Microsoft Dynamics CRM Live software-as-a-service solution, you can:
· Gain clear visibility into your sales pipeline. · Accurately measure your marketing impact. · Reduce your sales and service cycles and increase close rates. · Increase customer satisfaction and retention rates. · Make smarter decisions with real-time business metrics.
Microsoft® Dynamics CRM is the only solution that's embedded in Microsoft Office Outlook®, giving you powerful capabilities in a familiar experience that helps ensure everyone gets it!
Take advantage of this opportunity to find out how Microsoft Dynamics CRM can help drive performance improvements across sales, customer service, and marketing.
This event is brought to you by InterDyn BMI your local Microsoft Gold Certified Partner. Please contact Audra Clair (audra.clair@interdyn.com ) if you have any questions regarding registration.
With Microsoft Dynamics CRM 4.0 or the groundbreaking Microsoft Dynamics CRM Live software-as-a-service solution, you can:
Gain clear visibility into your sales pipeline.
Accurately measure your marketing impact.
Reduce your sales and service cycles and increase close rates.
Increase customer satisfaction and retention rates.
Make smarter decisions with real-time business metrics.Microsoft® Dynamics CRM is the only solution that's embedded in Microsoft Office Outlook®, giving you powerful capabilities in a familiar experience that helps ensure everyone gets it!Take advantage of this opportunity to find out how Microsoft Dynamics CRM can help drive performance improvements across sales, customer service, and marketing.
With Microsoft Dynamics CRM 4.0 or the groundbreaking Microsoft Dynamics CRM Live software-as-a-service solution, you can:
Gain clear visibility into your sales pipeline.
Accurately measure your marketing impact.
Reduce your sales and service cycles and increase close rates.
Increase customer satisfaction and retention rates.
Make smarter decisions with real-time business metrics.
Microsoft® Dynamics CRM is the only solution that's embedded in Microsoft Office Outlook®, giving you powerful capabilities in a familiar experience that helps ensure everyone gets it!Take advantage of this opportunity to find out how Microsoft Dynamics CRM can help drive performance improvements across sales, customer service, and marketing. Register today for this exclusive launch event, and get a chance to win a FREE Zune®.*
*If you are experiencing problems with registration please email Audra Clair at audrac@businessmicrovar.com**
No purchase necessary to register or attend. One Zune awarded per event. Must be present to win. See Rules for details.
Increasingly tighter integration across familiar products Today, Microsoft business products work like and with productivity software that most of us are used to working with-Microsoft Office System applications. As these products come together under one brand, development across all of them will continue to enhance capabilities for supporting contextual business intelligence, delivering increasingly higher value from business portals, and connecting Web services. The result-increasingly efficient business processes. Developers and IT professionals working with separate products today will be able to collaborate even more effectively when contributing to Microsoft Dynamics™ business-management solutions. That means that software innovation is likely to bring benefits to your business faster than ever.
Software that grows with youOne of Microsoft's goals for a unified technology experience is to make it continually easier for you to run a successful business and outperform the competition. If you're already using or considering implementing Microsoft Dynamics, you can rest assured that your investment is sound. Current business applications are already developed for tight integration across Microsoft technologies. As today's business solutions become one unified business management suite, you can focus more than ever on what you want technology to help you accomplish in different lines of business-manufacturing, distribution, sales, financial management, customer relationships, and more. By letting you focus more on your business and less on technology details, Microsoft Dynamics can get you closer to your business goals more effectively, no matter where you're starting from. As your business grows, you can simply extend your Microsoft Dynamics implementation with more advanced capabilities.
Today’s market is competitive. Sales, service and marketing professionals require a new way of increasing business performance and results. If only there was an option that could be adopted quickly and easily, be accessed wherever your engagements take you and work within the tools you use everyday – that’s the kind of option that’s right for your business. Rest assured, Microsoft has a solution for you. It’s called Microsoft Dynamics CRM and with it over 11,000 customers worldwide are experiencing the next generation of CRM.
Attend an exclusive Microsoft Dynamics CRM Launch Event and discover why Microsoft Dynamics CRM is The Right Choice for Your Business. You’ll learn from industry experts about the latest trends for driving performance improvements across sales, customer service and marketing and hear directly from Microsoft Dynamics CRM customers how they have been able to increase revenues, deepen customer relationships and improve customer satisfaction. You’ll also be some of the first to see the new Microsoft Dynamics CRM 4.0 as well as the groundbreaking Microsoft Dynamics CRM Live, a new software-as-a-service solution hosted by Microsoft. Whether you want to deploy CRM in-house on your own servers or online hosted by Microsoft, our solutions can help you spend more time focusing on results and less time worrying about the technology used to manage customer relationships. Discover how Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM Live can help you…
Gain clear visibility into your sales pipeline, improve revenue forecasts and more quickly adjust your sales approach to take advantage of changing market conditions.
Reduce your sales cycles and increase close rates using established best practices and streamlined sales processes.
Accurately measure your marketing impact on your sales pipeline while increasing the relevance of your sales response.
Respond quickly to customer demands and stay connected with access to customer data from virtually anywhere, on any device or browser.
Make smarter business decisions with real-time business metrics.
Increase customer satisfaction and retention rates with built-in workflow functionality that helps you provide a consistent customer experience.
Get Employees up-to -speed and productive fast with little or no training using the familiar interface that works like Microsoft Office.
Who should attend: Business leaders and management in sales, customer service, marketing, contact centers and operations.
Microsoft Dynamics CRM is designed for high user adoption, engineered for rapidly changing business needs, and optimized for IT constrained environments. It is enterprise CRM that works the way you do, works the way business does, and works the way technology should. Companies that have already invested heavily in other CRM systems such as Siebel can act now to rapidly realize the benefits of Microsoft Dynamics CRM, without waiting for a full-scale reimplementation. Underlying CRM installations can be migrated over time with minimal disruption to the business.
Since the mid-1990s, businesses, government and other large organizations have poured billions of dollars into implementing customer management systems, such as Siebel, in hopes of achieving a 360 view of the customer, and driving profits through stronger customer relationships. These efforts, however, have met with varying degrees of success; and most notably, with poor user adoption. Many customers also found that the systems were difficult to deploy, and once deployed, were difficult to adapt as business needs changed. For many organizations, the lack of flexibility has caused change request queues to extend beyond 6 months, straining IT resources and business-IT relations. Microsoft has focused on designing a CRM system for high user adoption with seamless integration to familiar and easy to use Microsoft software. Microsoft® Dynamics™ CRM takes advantage of Microsoft Office to maximize ease of use and the Microsoft platform to maximize flexibility and adaptability.
Microsoft Dynamics CRM offers benefits for:
Users: a familiar user experience embedded in Microsoft Office Outlook.
Business Analysts: a UI-based mechanism to quickly make changes to the application to fit business needs.
IT: a modern Web services based architecture that enables integration with other applications.
Companies that have made significant investments in other CRM systems such as Siebel can rapidly realize the benefits of Microsoft Dynamics CRM without waiting for a full-scale reimplementation. This can be achieved using a federated deployment model to synchronize needed information between Microsoft Dynamics CRM deployed at a divisional or regional level, and the existing Siebel system. Underlying CRM installations can be migrated over time with minimal disruption to the business.
The process of upgrading Microsoft Dynamics CRM (formerly Microsoft CRM) can be viewed as a linear process, in which upgrades need to be enabled via a deployment of Microsoft CRM in succession. (i.e. CRM v1.0, CRM v1.2, CRM v3.0, CRM v4.0)
You can obtain Microsoft Dynamics CRM 3.0 and 4.0 “Media” or “Code” in the following manner:
·Microsoft Downloadswww.microsoft.com/downloads (Query on “CRM”) Download the 90-Day trial version for both versions.
Order actual “Media CD’s” via fulfillment: Call 651-639-0575
You can obtain your product keys and other licensing information relative to your Microsoft CRM deployment on the eOpen and MVLS sites below for the program in which you acquired Microsoft technologies. In addition, media will soon be available for download via these locations if customers should choose to download product in this manner.
In addition, the Dynamics CRM Global Support team provides a readiness event to help customers and partners with understanding how to upgrade to Microsoft Dynamics CRM v4.0http://www.msreadiness.com/CourseDetail.aspx?id=8897
If you have any questions regarding your Microsoft Dynamics CRM upgrade please contact,
InterDyn Business Microvar | P: 651-639-0575|info@businessmicrovar.com
Businesses today need a better way to find, keep, and grow customer relationships. With Microsoft Dynamics™ CRM Live, you can quickly centralize customer information and streamline business processes with a solution that offers unmatched user adoption and business productivity.
Microsoft Dynamics CRM Live combines the power of online services with the richness of your everyday productivity applications. It's optimized for business workgroups or departments who are looking to realize an immediate business impact with a system that quickly adapts to their unique business needs.
• Centrally manage customer information online
• Boost sales productivity and effectiveness
• Optimize your marketing campaigns and promotions
• Increase customer satisfaction and loyalty
• Quickly configure CRM to fit your business with point-and-click customization and workflow
• Gain new business insight with embedded reports and intelligence
• Starting at just $39 per user/month
With two different options, Microsoft Dynamics CRM Live lets you tailor your deployment to fit the way your business works. The Professional Version gives you everything you need to get your organization up and running. And the Professional Plus Version gives you added features, storage, customization, and offline data access.
Microsoft Dynamics CRM On-Premise Microsoft Dynamics™ CRM 4.0 On-Premise gives your business ultimate control over your customer management system.
Leveraging standard Microsoft application and server platforms, Microsoft Dynamics CRM 4.0 is designed to easily adapt and scales to fit the needs of all organizations—from small businesses to large enterprises. With three Offerings to choose from, there's a Microsoft Dynamics CRM version that's right for you. Choose Workgroup if you have just a few users—Professional or Enterprise if you have more users and require added functionality.
Microsoft Dynamics CRM Partner-Hosted Businesses today are eager to improve their understanding of customers, and create a world-class customer service experience to achieve greater business success. Microsoft Dynamics CRM is a fully integrated customer relationship management system that delivers tools to enhance sales, marketing and customer-services processes – in an easy to learn and easy to use interface.
Microsoft Dynamics CRM Partner-Hosted is a great option for businesses that want to minimize or strategically allocate their IT investments, but don’t want to compromise on the quality of their CRM solution. It’s available on demand worldwide from recognized Microsoft Partners. Our Microsoft Partners host and manage the CRM application, as well as provide end user support. Also available are industry solutions that are tailored to your business and geography. With Microsoft Dynamics CRM Partner-Hosted, online doesn't translate to "out-of-the box", generic, or bland. The solution is as unique as your business.
Microsoft Dynamics CRM Partner-Hosted combines the exact same features as the Microsoft Dynamics Enterprise offering, along with a turnkey support and service experience at a reasonable monthly fee.
Streamline and fine-tune your business processes and keep everyone connected to each other and the information they need. Microsoft Dynamics™ CRM (formerly Microsoft CRM) adds advanced workflow capabilities, from a wizard that empowers your team to create workflow solutions without requiring access to your server, to making it easy to share data between Microsoft Dynamics CRM and your other systems and line of business applications.
Better workflows create better systems, more responsive employees—and improved productivity. And that gives your business a real competitive edge.
Workflow Features of Microsoft Dynamics CRM Support for the Windows Workflow Foundation (WF):Get a single standard for workflows across systems. For example, the creation of a customer quote document in a Microsoft Office SharePoint Server document library could launch a workflow that executes actions in Microsoft Dynamics CRM.
Web-based workflow wizard:Automate how you use and manage data by c
