InterDyn BMI and GoIWx team up for hosted trial of Microsoft Dynamics CRM free for 30 days
Minneapolis, Minnesota - May 7, 2009 - InterDyn BMI, a Microsoft Gold Certified Partner who specializes in integrating and delivering all aspects of a client's business IT needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development, recently announced a strategic partnership with GoIWX, a leader in IT hosting, Software Plus Service (S+S) and Software as a Service (SaaS).
InterDyn BMI will offer online, instructor led Microsoft Dynamics CRM training at packaged pricing. The training environment will provide base product functionality and will not be configured to client specifics.
GoIWx President and CEO, RJ Burgess sees this coordinated offering as a excellent opportunity to help SMB's to make the move to Microsoft Dynamics CRM 4.0 free for 30 days, while providing the opportunity to help the users get the hands-on training any organization needs to either bridge the gap from an older CRM program and get up to speed with new features of the software and at the same time, customers won't have to invest in the IT infrastructure new CRM implementations often require. "This makes the move to the SaaS model more attainable without the large CAP-X expenditures." says Brian Campbell, CRM Sales Manager. “With the CRM program we've just announced we believe customers have greater flexibility and get a better value with the GoIWx hosted model than with CRM Online. We achieve a greater level of flexibility in the installation and configuration.
InterDyn BMI is focuses on the sales, implementation and training for their clients to create comprehensive business solutions utilizing Microsoft Dynamics. There are several significant benefits to a program like this." Campbell continues, “This offer provides an option to get up and running on Microsoft Dynamics CRM at a low cost. This will allow the clients to recoup the investment with a faster uptime.”
For this joint endeavor, the training offering will be held online and instructor led. This venue allows for interactivity with the attendees and will provide training materials and lab exercises. The training package offer requires a minimum purchase of 3 user license and the installation of non customized or minimally configured Microsoft Dynamics CRM application in the GoIWx hosted environment.
Hosting can provide customers an "out of the box" solution which is low cost, with great training designed to fit their needs. Clients with more robust configuration can still get lower cost, with a quicker uptime, and spend CAPEX dollars on tailored training and realize more of an immediate gain. By going partner hosted, we can provide clients of varied needs, a higher return on investment.
In addition to CRM training, InterDyn BMI offers customization services, SQL Reporting services, installation and upgrades, advanced workflow training, and SharePoint installation and implementation.
About InterDyn BMI: Established in 1985, InterDyn BMI's mission is to enhance the lives of its employees and customers by working together to provide quality business solutions. We pride ourselves on representing and being a top business intelligence partner with the leading software providers in the marketplace. These Microsoft Dynamics solutions include Microsoft Dynamics GP, Microsoft Dynamics CRM, Microsoft Dynamics AX, Microsoft Dynamics RMS, iMIS and Open Systems. InterDyn BMI is based in St. Paul, MN. For more information about InterDyn BMI, call 1-866-264-3249 or visit http://www.interdynbmi.com/.
About GoIWx: Founded in 1995, GoIWx is a leading provider of IT Hosting—services that link business and IT. Our products and services have helped many companies reduce IT administration and increase integration in business tasks. GoIWx is a privately held corporation based in Minneapolis, MN. For more information about GoIWx, call 1-952-258-6300 or visit http://www.goiwx.com/
March 19th, 2009- Microsoft Released released the latest version of Internet Explorer 8 (IE8).
1. It is fully tested and supported. NO NEED TO WORRY ABOUT COMPATIBILITY! IE8 has undergone a rigorous 12 month beta, and Dynamics CRM was one of the key "test products" for the IE team when working through their validation and tests. The IE team and CRM team worked closely together to insure that Dynamics CRM worked with IE8, and IE 8 is now an officially supported browser for Dynamics CRM 4.0.
2. Built in development tools. If you are the developer type, you probably used tools like DOMspy or the Internet Explorer Developer Toolbar to identify CRM page elements, like Nav Bar links, to use in creating javascript. With IE 8, there is no more need for these tools, as the developer tools are built into the browser (under Tools menu-->Developer Tools)
3. Color coded tabs. This is a major usability enhancement for Dynamics CRM. As any user of Dynamics CRM can attest, CRM can open many IE windows. For example, when you open up an Account, a new window is launched, then if you open an activity associated with the account, another window opens. Tabbed browsing in IE 7 helped get control of these windows by allowing users to have one IE window open with multiple tabs. However, one potential problem is that if you also have some other sites open, perhaps researching a potential customer on MSN Money, the CRM windows can get lost among all of your other sites.
IE 8 solves these problems by grouping tabs from related sites together, and color coding them, so you will never mix up your CRM tabs with your Twitter tabs.
Business moves quickly today, requiring that every company continuously reexamine direction, strategies, suppliers, partners - literally every variable and relationship that might lead to complacency. The search for competitive advantage may mean that some of your best customers pick up and leave without you ever knowing that there was a problem. Find out how to efficiently react to these problems by attending this webcast on February 4, 2009 from 1-2pm (CST) !
Microsoft Dynamics CRM4.0 is a fully integrated customer relationship management (CRM) system. It gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution, helping you drive consistent and measurable improvements in everyday business processes!
Microsoft Dynamics CRMcan help you: Stay connected to your business processes and make more informed decisions about your growth. Reduce the length of your sales cycle and increase your marketing effectiveness. Ensure your marketing campaigns are working at maximum efficiency and help you deploy your sales resources appropriately.
Available for a limited period Microsoft has been listening to businesses and responding to your concerns by actively enabling you to help preserve your capital resources in the current economic situation while making important strategic investments in your future.
With the Microsoft Dynamics 0% Financing Promotion on new Microsoft Dynamics ERP and Microsoft Dynamics CRM solutions we can help your organization acquire powerful business assets that pay off in the near term and over the long haul - by helping you drive productivity, maximize efficiency, and adapt and grow your business in today's fast-changing market.
At a glance 0% Financing applicable to licensing and first year enhancements costs on Microsoft Dynamics® NAV, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL & Microsoft Dynamics CRM solutions
Only available for new Microsoft Dynamics ERP and Microsoft Dynamics CRM customers from November 19, 2008 until March 20, 2009
0% Financing for New Microsoft Dynamics® ERP and Microsoft Dynamics CRM Customers
Available for a limited period Microsoft has been listening to businesses and responding to your concerns by actively enabling you to help preserve your capital resources in the current economic situation while making important strategic investments in your future.
With the Microsoft Dynamics 0% Financing Promotion on new Microsoft Dynamics ERP and Microsoft Dynamics CRM solutions we can help your organization acquire powerful business assets that pay off in the near term and over the long haul - by helping you drive productivity, maximize efficiency, and adapt and grow your business in today's fast-changing market.
At a glance
0% Financing applicable to licensing and first year enhancements costs on Microsoft Dynamics® NAV, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL & Microsoft Dynamics CRM solutions
Only available for new Microsoft Dynamics ERP and Microsoft Dynamics CRM customers from November 19, 2008 until March 20, 2009
Find out more Don't delay the investment that can generate the returns to help your business better manage its growth in the current climate. Taking advantage of the Microsoft Dynamics 0% Promotion is easy: just contact your Microsoft Dynamics Partner and discuss how Microsoft can help you save money now and build for the future. For more information regarding this offer call 651-639-0575 or email info@interdynbmi.com
Microsoft has been listening to businesses and responding to your concerns by actively enabling you to help preserve your capital resources in the current economic situation while making important strategic investments in your future.
With the Microsoft Dynamics 0% Financing Promotion on new Microsoft Dynamics ERP and Microsoft Dynamics CRM solutions we can help your organization acquire powerful business assets that pay off in the near term and over the long haul - by helping you drive productivity, maximize efficiency, and adapt and grow your business in today's fast-changing market. At a glance
0% Financing applicable to licensing and first year enhancements costs on Microsoft Dynamics® NAV, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL & Microsoft Dynamics CRM solutions
Only available for new Microsoft Dynamics ERP and Microsoft Dynamics CRM customers from November 19, 2008 until March 20, 2009
Total Structures: Total Structures manufactures structural staging systems to be used in rock concerts, trade shows, etc. The vice-president of this company discusses the advantages to the company of an integrated CRM system, why he chose Microsoft Dynamics CRM Online and describes their successful implementation process and how Microsoft Dynamics CRM Online helps them keep the promises they make to their customers.. Length: 3:09 (300K500K )
Data Reduction Systems: Data Reduction Systems is a document management company which specializes in information management for large and small clients. Company members discuss why they switched from Salesforce.com to Microsoft Dynamics CRM Online and the benefits that they have realized with the move. Length: 3:00 (300K500K)
High 5 Sportswear: High 5 Sportswear manufactures and distributes team athletic apparel to more than over 4,000 customers in the United States and Canada. This video discusses their Microsoft Dynamics CRM Online implementation and the benefits that they have realized. Length 1:45 (300K500K)
Lure Executive Services The founder of this executive search service discusses how Microsoft Dynamics CRM Online is essential to her business. She discusses the benefits of Microsoft Dynamics CRM Online and her poor experience with Salesforce.com. (Length 1:57)(MBR video)
1 -888-TRASH-IT! The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation as well as security are key factors in their choice of Microsoft Dynamics CRM. (Length 1:57) (MBR video)
For more information regarding Microsoft Dynamics CRM Live contact InterDyn BMI today.
InterDyn BMI Named to 2008 Microsoft Dynamics Inner Circle Microsoft Honors InterDyn BMI for Outstanding Customer Commitment and Sales Achievement
[Minneapolis, MN — July 8, 2008] In acknowledgment of exceptional service and sales performance, InterDyn BMI has been named to the 2008 Microsoft Dynamics Inner Circle.
The elite group recognizes outstanding partners whose sales achievement ranks them at the top echelon of the Microsoft Dynamics global network of value-added reselling partners. This recognition came during the Microsoft Worldwide Partner Conference 2008 in Houston.
“The Inner Circle achievement recognizes InterDyn BMI standing as a top partner for Microsoft Dynamics,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “This award is a direct result of the positive relationships that InterDyn BMI has developed with our customers as well as its commitment to delivering top-quality solutions.”
InterDyn BMI works closely with the teams at Microsoft Corp. to maintain a comprehensive understanding of the Microsoft Dynamics platform. This knowledge, combined with a deep understanding of customers’ business needs, enables InterDyn BMI to help customers leverage the full value of their Microsoft investments and achieve the enhanced customer service, productivity and operational efficiency that promote growth and competitive advantage.
About InterDyn BMI For more than two decades, InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn BMI's experience, proven methodologies and world- class consultants ensure customer success on every level. www.interdynbmi.com – info@interdynbmi.com
Microsoft Announces General Availability of Microsoft Dynamics CRM Online
New online service redefines customer relationship management with on-demand CRM that is fast, flexible, familiar and affordable.
Microsoft Dynamics CRM Online Microsoft Corp. recently announced the general availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a Web browser or directly into Microsoft Office and Outlook.
Microsoft Dynamics CRM Online is initially packaged in two service offerings:
Microsoft Dynamics CRM Online Professional delivers a full suite of CRM capabilities with extensive configurability and extensibility options. Businesses get 5 GB of data storage, 100 configurable workflows and 100 custom entities. The Professional edition is priced at $44 per user per month, with an introductory offer of $39 per user, per month.
Microsoft Dynamics CRM Online Professional Plus delivers all the capabilities of the Professional version plus offline data synchronization with expanded data storage, workflow and customization options that give businesses 20 GB of data storage, 200 configurable workflows and 200 custom entities. The Professional Plus edition is priced at $59 per user per month.
More than 500 customers and 200 partners have used Microsoft Dynamics CRM Online over the past six months via the Microsoft Early Access Program.
Microsoft Dynamics CRM Online delivers more capabilities at a better price than competing on-demand products, driving higher business productivity while reducing risk and total cost of ownership. For example, based on publicly available information from Salesforce.com, Microsoft Dynamics CRM Online Professional Edition gives businesses the following:
•5 GB of storage versus 1 GB in Salesforce.com Professional Edition •100 workflows versus none in Salesforce.com Professional Edition •100 configurable entities versus 50 in Salesforce.com Professional Edition •Significant cost savings and a dramatically lower total cost of ownership at $44 per user, per month versus $65 per user per month or more for Salesforce.com Professional Edition.
Availability Microsoft Dynamics CRM Online is available in English in the United States and Canada. International rollout beyond the United States and Canada has not been announced, but Microsoft partners today offer hosted versions of Microsoft Dynamics CRM in many countries around the world.
For more information, contact: InterDyn BMI: info@interdynbmi.com or 651-639-0575
Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM (Customer Relationship Management) offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. In Part One of this series you will see how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM Version 4.0. Learn how to stay connected and make more informed decisions by: Creating your own reporting using the report wizard. Synching all sales tasks to Outlook for more effective management of those tasks. Multi select options for mail promotion, and mail merge from a web client. Export and re-import updates via Excel. Increase productivity for sales functions throughout your organization. Help to drive ROI through increased company-wide productivity.
Downloads & UpdatesNow Available Update Rollup 3 for Microsoft Dynamics CRM 3.0 (KB 935364)Microsoft has re-released Update Rollup 3. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 3.0 Server and Microsoft Dynamics CRM 3.0 client for Outlook, including performance enhancements, that are packaged together for easy deployment.
For those of you that didn’t know, CRM 3.0 Update Rollup 3 was released March 17th, 2008.
The Microsoft Dynamics CRM 3.0 Update is available for download, click here For more information about what is contained in the update, click here.
For more information regarding Microsoft Dynamics CRM 3.0 and Updates please contact: Keith Benson Implementation Consultant InterDyn BMI 2277 West Hwy 36, Suite 300 Roseville, MN 55113 651-639-0575
Goes beyond simple Sales Force Automation (SFA) to enhance productivity: Native integration with familiar Microsoft Office applications designed to improve user productivity. Microsoft Dynamics CRM is designed to provide a transparent CRM experience that minimizes switching between applications, and that users actually want to use. Powerful workflow and automation features that are designed to work with third-party systems, where large portions of customer data often resides.
Data ownership, security features, and regulatory compliance: Customer data is one of the most important assets of any business. Microsoft Dynamics CRM is designed to give customers full control over the security and physical location of their data. With Microsoft Dynamics CRM, customers can choose where their customer data physically resides not locked into a third-party hosting company of the vendor’s choice.
True choice in deployment options: Microsoft Dynamics CRM offers hosted, on-premise, or hybrid deployment options and is globally available through a broad ecosystem of local, knowledgeable solutions partners. A common architecture and data model that supports each of these deployment modes means that the customers‟ data is not locked into any single deployment option.
Total cost of ownership: Deployment options allow customers to choose from rent and buy models, while the Microsoft platform can reduce user training and technical integration costs. Microsoft Dynamics CRM is designed to protect customers from hidden costs as all Microsoft developed CRM capabilities are included in the license price.
Standards-based world class technology platform can help reduce future risk for support, interoperability, and upgradability.
3 million+ .NET developers worldwide: Broad support for .NET architecture facilitates availability and price competitiveness of technical resources. Platform ubiquity can also help reduce training costs by utilizing existing resource skills that can be applied to multiple IT needs beyond CRM.
Large Microsoft solutions partner and customer ecosystem: 750,000 solutions partners, 2200 user groups, and 400 community Web sites globally.
A stable, established, profitable vendor that is committed to delivering immediate value as well as customers’ long term success. Microsoft invests approximately $5 billion a year in research and development
April 3, 2008 : 9am- 1:00pm (breakfast & lunch included) Event Location: Ivy Room 2425 S. Shirley Ave, Suite 118 Sioux Falls, SD 57106
With Microsoft Dynamics CRM 4.0 or the groundbreaking Microsoft Dynamics CRM Live software-as-a-service solution, you can:
· Gain clear visibility into your sales pipeline. · Accurately measure your marketing impact. · Reduce your sales and service cycles and increase close rates. · Increase customer satisfaction and retention rates. · Make smarter decisions with real-time business metrics.
Microsoft® Dynamics CRM is the only solution that's embedded in Microsoft Office Outlook®, giving you powerful capabilities in a familiar experience that helps ensure everyone gets it!
Take advantage of this opportunity to find out how Microsoft Dynamics CRM can help drive performance improvements across sales, customer service, and marketing.
This event is brought to you by InterDyn BMI your local Microsoft Gold Certified Partner. Please contact Audra Clair (audra.clair@interdyn.com ) if you have any questions regarding registration.
With Microsoft Dynamics CRM 4.0 or the groundbreaking Microsoft Dynamics CRM Live software-as-a-service solution, you can:
Gain clear visibility into your sales pipeline.
Accurately measure your marketing impact.
Reduce your sales and service cycles and increase close rates.
Increase customer satisfaction and retention rates.
Make smarter decisions with real-time business metrics.Microsoft® Dynamics CRM is the only solution that's embedded in Microsoft Office Outlook®, giving you powerful capabilities in a familiar experience that helps ensure everyone gets it!Take advantage of this opportunity to find out how Microsoft Dynamics CRM can help drive performance improvements across sales, customer service, and marketing.
With Microsoft Dynamics CRM 4.0 or the groundbreaking Microsoft Dynamics CRM Live software-as-a-service solution, you can:
Gain clear visibility into your sales pipeline.
Accurately measure your marketing impact.
Reduce your sales and service cycles and increase close rates.
Increase customer satisfaction and retention rates.
Make smarter decisions with real-time business metrics.
Microsoft® Dynamics CRM is the only solution that's embedded in Microsoft Office Outlook®, giving you powerful capabilities in a familiar experience that helps ensure everyone gets it!Take advantage of this opportunity to find out how Microsoft Dynamics CRM can help drive performance improvements across sales, customer service, and marketing. Register today for this exclusive launch event, and get a chance to win a FREE Zune®.*
*If you are experiencing problems with registration please email Audra Clair at audrac@businessmicrovar.com**
No purchase necessary to register or attend. One Zune awarded per event. Must be present to win. See Rules for details.
Increasingly tighter integration across familiar products Today, Microsoft business products work like and with productivity software that most of us are used to working with-Microsoft Office System applications. As these products come together under one brand, development across all of them will continue to enhance capabilities for supporting contextual business intelligence, delivering increasingly higher value from business portals, and connecting Web services. The result-increasingly efficient business processes. Developers and IT professionals working with separate products today will be able to collaborate even more effectively when contributing to Microsoft Dynamics™ business-management solutions. That means that software innovation is likely to bring benefits to your business faster than ever.
Software that grows with youOne of Microsoft's goals for a unified technology experience is to make it continually easier for you to run a successful business and outperform the competition. If you're already using or considering implementing Microsoft Dynamics, you can rest assured that your investment is sound. Current business applications are already developed for tight integration across Microsoft technologies. As today's business solutions become one unified business management suite, you can focus more than ever on what you want technology to help you accomplish in different lines of business-manufacturing, distribution, sales, financial management, customer relationships, and more. By letting you focus more on your business and less on technology details, Microsoft Dynamics can get you closer to your business goals more effectively, no matter where you're starting from. As your business grows, you can simply extend your Microsoft Dynamics implementation with more advanced capabilities.
Today’s market is competitive. Sales, service and marketing professionals require a new way of increasing business performance and results. If only there was an option that could be adopted quickly and easily, be accessed wherever your engagements take you and work within the tools you use everyday – that’s the kind of option that’s right for your business. Rest assured, Microsoft has a solution for you. It’s called Microsoft Dynamics CRM and with it over 11,000 customers worldwide are experiencing the next generation of CRM.
Attend an exclusive Microsoft Dynamics CRM Launch Event and discover why Microsoft Dynamics CRM is The Right Choice for Your Business. You’ll learn from industry experts about the latest trends for driving performance improvements across sales, customer service and marketing and hear directly from Microsoft Dynamics CRM customers how they have been able to increase revenues, deepen customer relationships and improve customer satisfaction. You’ll also be some of the first to see the new Microsoft Dynamics CRM 4.0 as well as the groundbreaking Microsoft Dynamics CRM Live, a new software-as-a-service solution hosted by Microsoft. Whether you want to deploy CRM in-house on your own servers or online hosted by Microsoft, our solutions can help you spend more time focusing on results and less time worrying about the technology used to manage customer relationships. Discover how Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM Live can help you…
Gain clear visibility into your sales pipeline, improve revenue forecasts and more quickly adjust your sales approach to take advantage of changing market conditions.
Reduce your sales cycles and increase close rates using established best practices and streamlined sales processes.
Accurately measure your marketing impact on your sales pipeline while increasing the relevance of your sales response.
Respond quickly to customer demands and stay connected with access to customer data from virtually anywhere, on any device or browser.
Make smarter business decisions with real-time business metrics.
Increase customer satisfaction and retention rates with built-in workflow functionality that helps you provide a consistent customer experience.
Get Employees up-to -speed and productive fast with little or no training using the familiar interface that works like Microsoft Office.
Who should attend: Business leaders and management in sales, customer service, marketing, contact centers and operations.
Microsoft Dynamics CRM is designed for high user adoption, engineered for rapidly changing business needs, and optimized for IT constrained environments. It is enterprise CRM that works the way you do, works the way business does, and works the way technology should. Companies that have already invested heavily in other CRM systems such as Siebel can act now to rapidly realize the benefits of Microsoft Dynamics CRM, without waiting for a full-scale reimplementation. Underlying CRM installations can be migrated over time with minimal disruption to the business.
Since the mid-1990s, businesses, government and other large organizations have poured billions of dollars into implementing customer management systems, such as Siebel, in hopes of achieving a 360 view of the customer, and driving profits through stronger customer relationships. These efforts, however, have met with varying degrees of success; and most notably, with poor user adoption. Many customers also found that the systems were difficult to deploy, and once deployed, were difficult to adapt as business needs changed. For many organizations, the lack of flexibility has caused change request queues to extend beyond 6 months, straining IT resources and business-IT relations. Microsoft has focused on designing a CRM system for high user adoption with seamless integration to familiar and easy to use Microsoft software. Microsoft® Dynamics™ CRM takes advantage of Microsoft Office to maximize ease of use and the Microsoft platform to maximize flexibility and adaptability.
Microsoft Dynamics CRM offers benefits for:
Users: a familiar user experience embedded in Microsoft Office Outlook.
Business Analysts: a UI-based mechanism to quickly make changes to the application to fit business needs.
IT: a modern Web services based architecture that enables integration with other applications.
Companies that have made significant investments in other CRM systems such as Siebel can rapidly realize the benefits of Microsoft Dynamics CRM without waiting for a full-scale reimplementation. This can be achieved using a federated deployment model to synchronize needed information between Microsoft Dynamics CRM deployed at a divisional or regional level, and the existing Siebel system. Underlying CRM installations can be migrated over time with minimal disruption to the business.
The process of upgrading Microsoft Dynamics CRM (formerly Microsoft CRM) can be viewed as a linear process, in which upgrades need to be enabled via a deployment of Microsoft CRM in succession. (i.e. CRM v1.0, CRM v1.2, CRM v3.0, CRM v4.0)
You can obtain Microsoft Dynamics CRM 3.0 and 4.0 “Media” or “Code” in the following manner:
·Microsoft Downloadswww.microsoft.com/downloads (Query on “CRM”) Download the 90-Day trial version for both versions.
Order actual “Media CD’s” via fulfillment: Call 651-639-0575
You can obtain your product keys and other licensing information relative to your Microsoft CRM deployment on the eOpen and MVLS sites below for the program in which you acquired Microsoft technologies. In addition, media will soon be available for download via these locations if customers should choose to download product in this manner.
In addition, the Dynamics CRM Global Support team provides a readiness event to help customers and partners with understanding how to upgrade to Microsoft Dynamics CRM v4.0http://www.msreadiness.com/CourseDetail.aspx?id=8897
If you have any questions regarding your Microsoft Dynamics CRM upgrade please contact,
InterDyn Business Microvar | P: 651-639-0575|info@businessmicrovar.com
Businesses today need a better way to find, keep, and grow customer relationships. With Microsoft Dynamics™ CRM Live, you can quickly centralize customer information and streamline business processes with a solution that offers unmatched user adoption and business productivity.
Microsoft Dynamics CRM Live combines the power of online services with the richness of your everyday productivity applications. It's optimized for business workgroups or departments who are looking to realize an immediate business impact with a system that quickly adapts to their unique business needs.
• Centrally manage customer information online
• Boost sales productivity and effectiveness
• Optimize your marketing campaigns and promotions
• Increase customer satisfaction and loyalty
• Quickly configure CRM to fit your business with point-and-click customization and workflow
• Gain new business insight with embedded reports and intelligence
• Starting at just $39 per user/month
With two different options, Microsoft Dynamics CRM Live lets you tailor your deployment to fit the way your business works. The Professional Version gives you everything you need to get your organization up and running. And the Professional Plus Version gives you added features, storage, customization, and offline data access.
Microsoft Dynamics CRM On-Premise Microsoft Dynamics™ CRM 4.0 On-Premise gives your business ultimate control over your customer management system.
Leveraging standard Microsoft application and server platforms, Microsoft Dynamics CRM 4.0 is designed to easily adapt and scales to fit the needs of all organizations—from small businesses to large enterprises. With three Offerings to choose from, there's a Microsoft Dynamics CRM version that's right for you. Choose Workgroup if you have just a few users—Professional or Enterprise if you have more users and require added functionality.
Microsoft Dynamics CRM Partner-Hosted Businesses today are eager to improve their understanding of customers, and create a world-class customer service experience to achieve greater business success. Microsoft Dynamics CRM is a fully integrated customer relationship management system that delivers tools to enhance sales, marketing and customer-services processes – in an easy to learn and easy to use interface.
Microsoft Dynamics CRM Partner-Hosted is a great option for businesses that want to minimize or strategically allocate their IT investments, but don’t want to compromise on the quality of their CRM solution. It’s available on demand worldwide from recognized Microsoft Partners. Our Microsoft Partners host and manage the CRM application, as well as provide end user support. Also available are industry solutions that are tailored to your business and geography. With Microsoft Dynamics CRM Partner-Hosted, online doesn't translate to "out-of-the box", generic, or bland. The solution is as unique as your business.
Microsoft Dynamics CRM Partner-Hosted combines the exact same features as the Microsoft Dynamics Enterprise offering, along with a turnkey support and service experience at a reasonable monthly fee.
Streamline and fine-tune your business processes and keep everyone connected to each other and the information they need. Microsoft Dynamics™ CRM (formerly Microsoft CRM) adds advanced workflow capabilities, from a wizard that empowers your team to create workflow solutions without requiring access to your server, to making it easy to share data between Microsoft Dynamics CRM and your other systems and line of business applications.
Better workflows create better systems, more responsive employees—and improved productivity. And that gives your business a real competitive edge.
Workflow Features of Microsoft Dynamics CRM Support for the Windows Workflow Foundation (WF):Get a single standard for workflows across systems. For example, the creation of a customer quote document in a Microsoft Office SharePoint Server document library could launch a workflow that executes actions in Microsoft Dynamics CRM.
Web-based workflow wizard:Automate how you use and manage data by capturing best practice tasks in workflows with this unique Web-based wizard. Processes can then be easily shared with other users.
Workflow events: Create custom workflow rules with triggers based on any business event or period of time. Automatically create tasks when workflow rules are triggered. User/group workflow:Define and indicate required actions at opportunity, individual or team level. Two types of workflows, standard and staged help refine tasks.
Workflow templates: Use Visual Studio to create new workflows graphically and with more flexibility. Store workflows in common XML language. Team, division, and system workflow libraries make workflows easier to store and find.
Know your target audience. Who are your most important customers, clients or prospects, and why? Know what is important to them and address their needs in your newsletter each month. Include a photo to make your newsletter even more appealing. Insert a "read on" link at the bottom of your article to drive traffic to your website. Links are tracked, allowing you to see which articles create the most interest for your readers.
Choose the location that is most convenient for you. Bloomington, MN
Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM (Customer Relationship Management) offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. In Part One of this series you will see how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM Version 4.0. Learn how to stay connected and make more informed decisions by:
Creating your own reporting using the report wizard.
Synching all sales tasks to Outlook for more effective management of those tasks.
Multi select options for mail promotion, and mail merge from a web client.
Export and re-import updates via Excel.
Increase productivity for sales functions throughout your organization.
Help to drive ROI through increased company-wide productivity.
Who Should Attend: Business OwnersSales ExecutivesSales Account ManagersOperations Executives
Turns Microsoft Office Outlook into the ONE place where you can manage both customer data and communications. Microsoft Outlook messaging and collaboration client is already the world’s leading tool for customer communications. Microsoft Dynamics CRM extends the reach of Microsoft Outlook by turning it into a tool to manage customer information. It puts lead information, marketing pitches, and sales call information into one central location for your sales and marketing staff.
Works tightly with Microsoft Office Excel so businesses can make decisions on the fly. Microsoft Excel spreadsheet software is a powerful tool for turning data into information that can be analyzed and shared. Microsoft Dynamics CRMfeatures an always-on connection to Excel that enables you to quickly turn customer information into dynamic snapshots or PivotChart dynamic views. These views can help you understand in seconds how a sales increase or company expansion can benefit the business.
Improves operational efficiency through the standardization and streamlining of processes. The Microsoft Dynamics CRMadaptive workflow engine enables a business to automate business processes in ways that employees can use each day. Microsoft Dynamics CRM can relieve your staff of mundane but vital work. It can automate time-consuming repetitive tasks, warn staff of open customer issues, and automatically send important e-mail messages to customers and partners. So customer requests and orders don’t fall through the cracks.
Works the way your business works with point-and-click system customization. Microsoft Dynamics CRM can be tailored to work the way your business already works. Microsoft Dynamics CRM forms, relationship links, and customer views can be designed and modified without complicated programming.
Gives the right information to the right people. Certain employees need certain information. With Microsoft Dynamics CRM, system administrators have the tools to make sure the right information is delivered to the right people— whether they are using Outlook or the Web.
Targets your marketing campaigns so you’re always in touch with the right customers. Today, it’s more important than ever that customers know about special offers and new services a business offers. Microsoft Dynamics CRM offers a marketing automation module that simplifies the following tasks: Building customer and lead lists, developing marketing campaigns targeted at specific customers, measuring the results of these campaigns, and developing follow-up marketing efforts.
Simplifies service scheduling to keep customers satisfied. One of the most challenging aspects of delivering great customer service is ensuring you never let customers down by missing a service call or appointment. Microsoft Dynamics CRM provides a centralized, all-in-one view of all customer service requests and service professional calendars. Dispatchers can quickly and easily match the right service personnel to a particular customer or type of service call.
Integrates with your existing systems to help break down information silos. Microsoft Dynamics CRM harnesses the power of Web services through the Microsoft .NET Framework. This latest generation of Microsoft technology enables businesses to connect isolated, legacy business systems and applications.
Enhances offline communications so everyone can be productive regardless of location. Microsoft Dynamics CRM is designed so your staff can be productive both in the office and on the road—even if they aren’t connected to a network. Information can be filtered so that people receive only the information they need such as meeting updates and sales figures.
Builds on the power of SQL Server Reporting Services to create insightful business reports. The SQL Server Reporting Services engine is a powerful analytical tool for business. The Microsoft Dynamics CRM embedded reporting engine integrates smoothly with Microsoft SQL Server to generate compelling data reports for business decision makers.
Microsoft Dynamics CRM Live Businesses today need a better way to find, keep, and grow customer relationships. With Microsoft Dynamics™ CRM Live, you can quickly centralize customer information and streamline business processes with a solution that offers unmatched user adoption and business productivity.
Microsoft Dynamics CRM Live combines the power of online services with the richness of your everyday productivity applications. It's optimized for business workgroups or departments who are looking to realize an immediate business impact with a system that quickly adapts to their unique business needs. • Centrally manage customer information online
• Boost sales productivity and effectiveness
• Optimize your marketing campaigns and promotions
• Increase customer satisfaction and loyalty
• Quickly configure CRM to fit your business with point-and-click customization and workflow
• Gain new business insight with embedded reports and intelligence
• Starting at just $39 per user/month
With two different options, Microsoft Dynamics CRM Live lets you tailor your deployment to fit the way your business works. The Professional Version gives you everything you need to get your organization up and running. And the Professional Plus Version gives you added features, storage, customization, and offline data access.
Your marketing teams can benefit from highly-automated software that connects them with Sales and Finance. When you have customer relationship management (Microsoft CRM) software that everyone gets, its' easier for them to manage campaign and track results.
Automated marketing campaign management- Get CRM that incorporates marketing campaign management to provide:
Customer profiles and targetedmarketing promotions
Leads tracked based on marketing initiative and customer behavior
Easy campaign creation and management across media types
Automatic calculation of marketing effectiveness and ROI
Profile-driven email and direct mail marketing
Complete insight into customers and sales: Deliver concise tracking and analysis of customer and sales data, including:
Key performance indicators for acquisitions costs, win/loss, and forecasts
Customer segmentation, profiling, and behavioral analytics
Single source for all inbound and outbound customers communication
Analysis of campaign effectiveness and ROI
For more information regarding Microsoft Dynamics CRM (formerly Microsoft CRM) contact InterDyn Business Microvar: 651-639-0575 or info@businessmicrovar.com
The success of your sales team depends largely on their ability to quickly access business-critical information, so they can better respond to customer needs. When you have customer relationship management (Microsoft CRM) software that everyone gets, information moves quickly to the people who need it mostgiving your team a strategic advantage.
Effective business management solutions software (Microsoft Dynamics GP and Microsoft Dynamics CRM) is key to timely and insightful business decisions. But your people won't use it if it is too complicated or too unfamiliar. Microsoft Dynamics works like and with Microsoft software your people already use. So they adopt to it quickly and work efficiently. Let InterDyn Business Microvar show you what business can be like when everyone gets it.
Microsoft Dynamics CRM 4.0 Launch March 27, 2008- Minneapolis Airport Marriott Click here to register!
Today’s market is competitive. Sales, service and marketing professionals require a new way of increasing business performance and results. If only there was an option that could be adopted quickly and easily, be accessed wherever your engagements take you and work within the tools you use everyday - that’s the kind of option that’s right for your business. Rest assured, Microsoft has a solution for you. It’s called Microsoft Dynamics CRM and with it over 11,000 customers worldwide are experiencing the next generation of CRM.
Attend an exclusive Microsoft Dynamics CRM Launch Event and discover why Microsoft Dynamics CRM is The Right Choice for Your Business. You’ll learn from industry experts about the latest trends for driving performance improvements across sales, customer service and marketing and hear directly from Microsoft Dynamics CRM customers how they have been able to increase revenues, deepen customer relationships and improve customer satisfaction. You’ll also be some of the first to see the new Microsoft Dynamics CRM 4.0 as well as the groundbreaking Microsoft Dynamics CRM Live, a new software-as-a-service solution hosted by Microsoft. Whether you want to deploy CRM in-house on your own servers or online hosted by Microsoft, our solutions can help you spend more time focusing on results and less time worrying about the technology used to manage customer relationships.
Microsoft Releases Next Generation CRM Solution for On-Premise and On-Demand Deployments
Microsoft Dynamics CRM 4.0 delivers flexible power of choice and familiar Outlook experience.
REDMOND, Wash. — Dec. 17, 2007 The new version of Microsoft Dynamics CRM, formerly code-named “Titan,” has been completed and released to manufacturing, Microsoft Corp. announced today. The new version is offered under two product names: Microsoft Dynamics CRM 4.0 for on-premise and partner-hosted deployments and Microsoft Dynamics CRM Live for Microsoft-hosted deployment. Designed with a single unified-code base for both on-premise and on-demand deployments, Microsoft Dynamics CRM enables customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.
“Microsoft Dynamics CRM is making the power of choice a reality for businesses around the world,” said Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft. “This new release further enables us to deliver on Microsoft’s software plus services strategy and provide our CRM solutions with a great user experience and exceptional business value.” Some of the significant new benefits and capabilities of this new release include these:
•An advanced multitenant architecture that supports multiple customers per server
•Extended global capabilities including user choice of more than 25 languages and pervasive support for multiple currencies
•New business intelligence capabilities including cross-entity views and an end-user ad hoc reporting wizard
•Advanced business process automation based on Microsoft Windows Workflow Foundation
•New collaboration capabilities with Microsoft Office Communications Server 2007 including real-time presence indicators within the CRM application
The new release of Microsoft Dynamics CRM has been in extensive use over the past year by more than 600 partners around the world and more than 100 early access customers representing a broad range of on-premise, partner-hosted and Microsoft-hosted deployments. “Microsoft Dynamics CRM 4.0 meets our needs for an enterprise-ready CRM solution,” said Dirk Karl, general manager and chief procurement officer at ING Group, a financial institution that offers banking, insurance and asset management services to clients in 50 countries. “It will allow us to easily automate innovative workflows, quickly share knowledge across our global enterprise, and develop a more productive worldwide purchasing and vendor relationship management environment.” Availability Microsoft Dynamics CRM 4.0 will be available worldwide in more than 25 languages. The English language pack will be available within the next seven days to new and existing partners and customers. Nine additional language packs will be available in January and the remaining language packs will be delivered at a rate of four or more each month. Existing customers with an active Software Assurance plan for Microsoft Dynamics CRM are entitled to receive the new release at no additional charge. The new Microsoft Dynamics Live CRM service is offered only in the United States and Canada, and is currently available to a limited number of customers via the Early Access program.
About Microsoft Dynamics:Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
Microsoft Press Release: December 17, 2007
About InterDyn Business Microvar: For more than two decades, InterDyn Business Microvar has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDynBusiness Microvar focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDynBusiness Microvar's experience, proven methodologies and world- class consultants ensure customer success on every level.
Microsoft CRM 4.0 should be hitting the shelves -- virtual or otherwise -- by year’s end. The product, aka Titan, released to manufacturing on Dec. 14.
Many observers characterize this version, formally known as Microsoft Dynamics CRM 4.0 as the flagship offering for Microsoft's software-plus-services strategy in that the same code base underlies the on-premise, partner-hosted and Microsoft-hosted implementations.
"This is a true Software as a Service platform now and will change the way Microsoft addresses the market," said Andy Vabulas, CEO of IBIS Inc., an Atlanta-based Microsoft Gold partner. IBIS plans to host and sell on-premise installations, he said.
John Hendrickson, CEO of InterDyn Business Microvar, said this iteration will help Microsoft and its partners compete more effectively with Salesforce.com's hosted CRM product. "We like the 'live' and hosted scenarios because they give us more options to talk to customers about. I can do any of these although I expect the vast majority of customers will still opt for on-premise," Hendrickson noted.
The Microsoft-hosted option will be known by the "Live" moniker that covers the Windows Live and Office Live services offerings. While the partner-hosted and on-premise versions should be available for download by the end of this week, the Microsoft-hosted CRM version will be broadly available in the first half of next year. Early access customers have been testing out that software for some months now.
With CRM 4.0, the company hopes to prove that it can play a major role in the SaaS revolution pioneered by Salesforce.com, Webex and Google.
Microsoft's stance has been that it must deliver features and functions in the way most palatable to customers. It has remained publicly mum, however, on when and if it will launch a Microsoft-hosted ERP solution along the lines of NetSuite's service. Company executives have told partner sources in the past that Microsoft-hosted ERP will happen. Partners can already host the company's ERP lines.
CustomerSource is one of the primary features of the Business Ready Enhancement Plan and hosts valuable resources for you, including training, self-support resources, product information, downloads and more. View this tour of CustomerSource to learn how you can be more productive with your Microsoft Dynamics solution by accessing the benefits of your service plan.
Microsoft Dynamics CRM Live delivers a fast,flexible and familiar customer managementsolution for businesses looking to combine thepower of online services with the richness oftheir everyday productivity applications. This solution is optimized for business work groups or departments who want to have their customer relationships managed by Microsoft.
Be the first to experience how your organization can secure customer relationships and enhance business productivity with Microsoft Dynamics™ CRM. Apply now to participate in the Microsoft Dynamics™Live CRM and Microsoft Dynamics™ CRM early-access programs.
Microsoft Dynamics™ Live CRM delivers a fast,flexible and familiar customer management solution for businesses looking to combine the power of online services with the richness of their everyday productivity applications. This solution is optimized for business work groups or departments who want to have their customer relationships managed by Microsoft.
If you are interested in Microsoft Dynamics Live CRM contact us today: audrac@businessmicrovar.com or 651.639.0575
